Is it typical of gun manufacturers to treat customers like crap? Sig Sauer is really making me regret my purchase. It seems they could not care less that I plunk down over a Grand for one of their rifles and it was defective out of the box. Took these guys 3 days to finally pick it up and when I talked to them on the phone they had no interest in following up with me. What REALLY makes me concerned is how "busy" they claim to be with repairs to take 3-4 weeks or more. Yeah, this really bites and I'm beginning to not only regret my purchase but wonder if they're going to make it right. They act like they're doing me a favor and I should be kissing their butts for taking it back to fix paying no mind to how much I spent or that I bought one of their guns in the first place. No apologies, nothing indicating they will make any real effort to get it back to me as soon as possible. I couldn't believe the rep actually balked at following up with me. Has customer service truly vanished?
What do you guys think?
What do you guys think?