Big Ups: RCBS

koorbloh · 04-13-2010, 09:39 AM

rcbs tech
to me

show details 6:21 AM (4 hours ago)

Sending guide bushing

Thank you,

Technical Services/bg
ATK/RCBS Operation
(800) 533-5000

-----Original Message-----
From:
Sent: Saturday, April 10, 2010 10:26 AM
To: rcbs tech
Subject: rcbs.com - Ask RCBS Form

I got a case stuck in one of your reloading dies, and in the process of
removing the case, I damaged the expander-decapper. After getting a
replacement part, I realized that I had also damaged the guide bushing.
A quick internet search suggests I might not be able to find this part
(rcbs guide bushing 09626) in stores, and I couldn't find it on your
product website.

Is this something I can order or am I stuck buying a new die?

Thanks,
Jeff

I'd heard these guys were tops, and I picked up some of their stuff used, then fucked it up. apparently, they support retards like me, and they've earned a customer for life.

KillermondoDude · 04-13-2010, 10:06 AM

Wow customer service in this day and age? very mondo cool

nwcid · 04-13-2010, 03:47 PM

RCBS has been good to me,

koorbloh · 04-13-2010, 04:28 PM

^damn, I guess

JayD1981 · 04-13-2010, 04:51 PM

Dammit nwcid can I just become you? You make me more and more jealous with every picture you post.

nwcid · 04-13-2010, 07:51 PM

Quote:

Originally Posted by JayD1981

Dammit nwcid can I just become you? You make me more and more jealous with every picture you post.

Sorry, not my intent. I just like to show that when I post something I have proof to back up what I say.

This did not happen over night, I have been at it for 16 years now.

Here it is from another angle,

These were taken last year so it does not show how I currently have my Dillon swager set up or my RCBS Chargemaster.

JayD1981 · 04-13-2010, 08:50 PM

Quote:

Originally Posted by nwcid

Sorry, not my intent. I just like to show that when I post something I have proof to back up what I say.

This did not happen over night, I have been at it for 16 years now.

Not saying that is your intent. You just have some awesome toys that I want.

migxdm · 04-14-2010, 09:49 AM

yeah dillon is the same way, i called them up when i got a case stuck in my die and broke the die trying to get it out. they sent me a new one. I also broke a spring 3 weeks ago on friday, and they put 2 in the mail for me and i got em the next week. pretty good guys.

koorbloh · 04-20-2010, 07:17 PM

showed up today.

they've earned a customer forever and ever.

koorbloh · 04-20-2010, 07:17 PM

showed up today.

they've earned a customer forever and ever.

04-13-2010, 09:39 AM	#1
koorbloh Sharpshooter Joined: Jan 2009 From: Lynnwood, WA Posts: 662	Big Ups: RCBS rcbs tech to me show details 6:21 AM (4 hours ago) Sending guide bushing Thank you, Technical Services/bg ATK/RCBS Operation (800) 533-5000 -----Original Message----- From: Sent: Saturday, April 10, 2010 10:26 AM To: rcbs tech Subject: rcbs.com - Ask RCBS Form I got a case stuck in one of your reloading dies, and in the process of removing the case, I damaged the expander-decapper. After getting a replacement part, I realized that I had also damaged the guide bushing. A quick internet search suggests I might not be able to find this part (rcbs guide bushing 09626) in stores, and I couldn't find it on your product website. Is this something I can order or am I stuck buying a new die? Thanks, Jeff I'd heard these guys were tops, and I picked up some of their stuff used, then fucked it up. apparently, they support retards like me, and they've earned a customer for life.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

04-13-2010, 10:06 AM	#2
KillermondoDude Marksman Joined: Jan 2009 From: Washington on the wet side Posts: 328	Wow customer service in this day and age? very mondo cool

04-13-2010, 03:47 PM	#3
nwcid Rifleman Joined: Mar 2010 From: Spokane/Yakima WA Posts: 123	RCBS has been good to me,

04-13-2010, 04:28 PM	#4
koorbloh Sharpshooter Joined: Jan 2009 From: Lynnwood, WA Posts: 662	^damn, I guess

04-13-2010, 04:51 PM	#5
JayD1981 Rifleman Joined: Jan 2009 From: Richland, WA Posts: 150	Dammit nwcid can I just become you? You make me more and more jealous with every picture you post.

04-14-2010, 09:49 AM	#8
migxdm Rifleman Joined: Feb 2009 From: redmond,wa Posts: 246	yeah dillon is the same way, i called them up when i got a case stuck in my die and broke the die trying to get it out. they sent me a new one. I also broke a spring 3 weeks ago on friday, and they put 2 in the mail for me and i got em the next week. pretty good guys.

04-20-2010, 07:17 PM	#9
koorbloh Sharpshooter Joined: Jan 2009 From: Lynnwood, WA Posts: 662	showed up today. they've earned a customer forever and ever.