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04-13-2010, 09:39 AM
| #1 |
| Marksman  Join Date: Jan 2009 Location: Lynnwood, WA
Posts: 462
| Big Ups: RCBS
rcbs tech to me show details 6:21 AM (4 hours ago) Sending guide bushing Thank you, Technical Services/bg ATK/RCBS Operation (800) 533-5000 -----Original Message----- From: Sent: Saturday, April 10, 2010 10:26 AM To: rcbs tech Subject: rcbs.com - Ask RCBS Form I got a case stuck in one of your reloading dies, and in the process of removing the case, I damaged the expander-decapper. After getting a replacement part, I realized that I had also damaged the guide bushing. A quick internet search suggests I might not be able to find this part (rcbs guide bushing 09626) in stores, and I couldn't find it on your product website. Is this something I can order or am I stuck buying a new die? Thanks, Jeff I'd heard these guys were tops, and I picked up some of their stuff used, then fucked it up. apparently, they support retards like me, and they've earned a customer for life. |
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04-13-2010, 10:06 AM
| #2 |
| Marksman  Join Date: Jan 2009 Location: Washington on the wet side
Posts: 319
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Wow customer service in this day and age? very mondo cool
__________________ LIBERALS FOR GUNS: After all the Zombie Apocalypse has no political affiliation |
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04-13-2010, 03:47 PM
| #3 |
| Gunslinger Join Date: Mar 2010 Location: Spokane/Yakima WA
Posts: 59
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RCBS has been good to me,  |
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04-13-2010, 04:28 PM
| #4 |
| Marksman Join Date: Jan 2009 Location: Lynnwood, WA
Posts: 462
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^damn, I guess
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04-13-2010, 04:51 PM
| #5 |
| Rifleman  Join Date: Jan 2009 Location: Richland, WA
Posts: 105
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Dammit nwcid can I just become you? You make me more and more jealous with every picture you post.
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04-13-2010, 07:51 PM
| #6 | |
| Gunslinger Join Date: Mar 2010 Location: Spokane/Yakima WA
Posts: 59
| Quote:
This did not happen over night, I have been at it for 16 years now. Here it is from another angle,  These were taken last year so it does not show how I currently have my Dillon swager set up or my RCBS Chargemaster. | |
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04-13-2010, 08:50 PM
| #7 | |
| Rifleman Join Date: Jan 2009 Location: Richland, WA
Posts: 105
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04-14-2010, 09:49 AM
| #8 |
| Rifleman  Join Date: Feb 2009 Location: redmond,wa
Posts: 185
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yeah dillon is the same way, i called them up when i got a case stuck in my die and broke the die trying to get it out. they sent me a new one. I also broke a spring 3 weeks ago on friday, and they put 2 in the mail for me and i got em the next week. pretty good guys.
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04-20-2010, 07:17 PM
| #9 |
| Marksman Join Date: Jan 2009 Location: Lynnwood, WA
Posts: 462
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showed up today. they've earned a customer forever and ever. |
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04-20-2010, 07:17 PM
| #10 |
| Marksman Join Date: Jan 2009 Location: Lynnwood, WA
Posts: 462
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showed up today. they've earned a customer forever and ever. |
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