Please forgive this for sounding more like a rant, but I am extremely unhappy.
I ordered 2 holsters from Fist after reading several reviews raving about the quality of their product. My first clue should have been when I ordered over the phone and the woman I was talking to was acting like I was wasting her time and rushing me. I was told they should arrive in 6-8 weeks. 14 weeks later, It finally arrived. This was after several more phone calls which all lacked customer service. Finally it arrived and all the holsters fit extremely loosely. I suppose I should note that I ordered a pocket holster for my KelTec PF9 and an IWB for appendix for my springfield XDSC with crimson trace laserguard (They were one of the few I found who were able to make a holster for the XD with laserguard). Despite the loose fit, I decided to try them anyway (unloaded). The leather for the IWB was so thick you could even see the bulge with a fleece coat. The pocket holster had a thumb wedge that facilitated unholstering (one of the main reasons i ended up ordering from them). I have average size to large hands, the wedge was placed so high that I could barely get my thumb on it at all. It was even harder in my pocket. I called them back. This time I talked to Jim. He actually had people skills and convinced me to send them back for modifications. They are moving the wedge on the pocket holster and remaking the IWB in their "ultra-thin" kydex. I will post an update when they come in with how well those work out.
Sorry for the rant, Thanks for reading!!!
I ordered 2 holsters from Fist after reading several reviews raving about the quality of their product. My first clue should have been when I ordered over the phone and the woman I was talking to was acting like I was wasting her time and rushing me. I was told they should arrive in 6-8 weeks. 14 weeks later, It finally arrived. This was after several more phone calls which all lacked customer service. Finally it arrived and all the holsters fit extremely loosely. I suppose I should note that I ordered a pocket holster for my KelTec PF9 and an IWB for appendix for my springfield XDSC with crimson trace laserguard (They were one of the few I found who were able to make a holster for the XD with laserguard). Despite the loose fit, I decided to try them anyway (unloaded). The leather for the IWB was so thick you could even see the bulge with a fleece coat. The pocket holster had a thumb wedge that facilitated unholstering (one of the main reasons i ended up ordering from them). I have average size to large hands, the wedge was placed so high that I could barely get my thumb on it at all. It was even harder in my pocket. I called them back. This time I talked to Jim. He actually had people skills and convinced me to send them back for modifications. They are moving the wedge on the pocket holster and remaking the IWB in their "ultra-thin" kydex. I will post an update when they come in with how well those work out.
Sorry for the rant, Thanks for reading!!!