930 SPX Issues

Hey guy's I was wondering if anyone else has a 930 SPX? I've been having issues with my magazine tube spring, it's only allowing me to load 4 shells + 1 chambered, It should hold 7+1. I guess it's a relatively common problem where the stock spring lengths are all over the board from 28" to 36" inches. I called Mossberg and they're going to send me a new spring, they said if it doesn't fix my issue I should sent the shotgun in for service. Long story short, was just curious if anyone else has a 930 SPX and has been experiencing these types of issues?

sunofnun said:

it probably has a dowel in it..

You have to take the tube apart, and pull the dowel out... reassemble.

Often shottys are sold with them installed to keep it legal (for whatever your doing)
If you take it out make sure its legal (esp if hunting)

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Negative doesn't have a dowel in it, per the box it says it's capacity is 8, since I have yet to shoot it I never bothered loading it. I took it completely apart the first day I got it. From what the Mossberg forum has said, not to mention Mossberg itself it sounds like a pretty common issue, I just can't believe a company Mossberg's size has such a huge QA problem.

richardlpalmer said:

You should get rid of it -- it's a piece of junk.

Don't worry though, I'll take it off your hands. And heck, because I'm such a nice guy, I'll even pay what you're into it for!

Jet let me know when I should swing by...

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Richard... we don't allow your kind here for a REASON :thefinger: Back to the Dungeon you go!

So they finally sent me a replacement spring, which they said should correct the issue but it's still at 4+1, they said if it doesn't correct said issue I need to send it in, which I decided I'm going to do. When I took it apart for the first time I noticed that there were a couple of really deep/long gouges along the magazine tube, which is covered by the grip, but regardless needs replacing so I figured now is as good of a time as ever to send it in and get it all done with once and for all. I've never sent a firearm in for service before, are there any secrets I should know about?